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Customer Service

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Refunds and Exchanges

Refunds and Exchanges

DIAPERAPS OFFERS A 100% MONEY BACK GUARANTEE

Refund Policy: We will gladly refund your full purchase price (minus shipping) on unused and unlaundered products returned within 90 days of purchase date. Mail the product back to us along with a copy of your receipt to: Diaperaps Refund Desk, POB 33875, Granada Hills, CA 91394. We would appreciate knowing why you are returning the product. You can expect your refund 4-6 weeks from the time we receive your package. We're sorry, but we cannot give refunds on used or laundered diapering products.
This policy does not apply to Cribs, Furniture or Mattresses. Please see specific refund policy for these items.
Exchange Policy: Exchanges on new products can be made within 90 days of purchase date. If it was our mistake, then we will pay the shipping charges. Used Merchandise with defects will be promptly exchanged in the same size only. We consider the product defective if it did not last for three months. Please remember that while many customers can use our diapering products for more than one child, this product endures constant use and heavy laundering and cannot be guaranteed for longer than 3 months use. The use of high temperatures and/or chlorine bleach will void this warranty. Please include a copy of your receipt or invoice when sending merchandise back for replacement. We will make every effort to re-ship your product within one week.
This policy does not apply to Cribs, Furniture or Mattresses. Please see specific exchange policy for these items


Privacy Policy

Privacy Policy
At Sage Diaper : Baby's Organic Nursery, we are committed to protecting your privacy. We use the information we collect to assist us in processing orders. Please read on for more details about our privacy policy.

The Information We Collect: Sage Diaper : Baby's Organic Nursery collects from you the necessary information, such as name, email address, address and payment information, to process orders.

We Do Not Share Your Personal Information: Sage Diaper : Baby's Organic Nursery does not sell, trade, or rent your personal information to others. This information is for our private records only. We restrict access to your orders to those employees who need to know that information to provide products or services to you. Personal information is not available to any third party via our website or through other means.

Spam Email and Use of Email Addresses: We make every effort to minimize the amount of email correspondence you receive from us. We do not share or sell your email address to any third parties.

Use of Cookies: Sage Diaper : Baby's Organic Nursery uses cookies to enhance your shopping and browsing experience and keep track of your order information. The cookies we use DO NOT store any personal information such as your e-mail address, street address or phone number.

Do you still have questions? If you have additional questions or wish to further discuss details of our privacy policy, please feel free to Contact Us.



    
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